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DEFENSE SUPPORT & SERVICES

Services activities have been part of NSE for more than 25 years.

Business Unit Services is an integral division among the 3 business units of NSE Group.
All these complementary competencies enable NSE to provide a Global Offer of Support and Services for
Defense and Security markets.


This global offer covering technical and logistics support is based on :

 

Control Tower

Global management of support & servics markets.

Control & coordination of internal and outsource activities.

CUstomer Care Center

3 multilingual complementary skill centers, providind added-value customer service and support ( 100 agents with administrative & technical skills / 14 languages)

Carrier Management

A full range of adapted carier services for supported items.

Supply-chain

Planning and supply of spare parts and whole units

Storage, picking, configuration management, kitting & dispatch.

Logistics value-added operator for following services

Logistics Hub : centralized RMA management.

Products Configuration / Updating.

MCO & logistics support : 8 complementary sites in france

Riom, Maillane, Brive, Taverny, Abrest :

  • Equipements MRO - Test / Repair / Overhaul

Varennes-sur-Allier :

  • Logistics support & stock management

Clermont-Ferrand / Aulnat :

  • On-site service on an internation stage or at NSE aviation hangar (1500m2)

Draguignan

  • First & second level of maintenance

Engineering & modernization

  • Reverse engineering

  • Modernization / retrofit

  • Equipments reliability studies

End of life management & Recycling according to standards (ISO 14001)

Website Services

  • After-sales Services Portal : follow-up and on-line payment solution

  • Web Services & automated data exchange

Traceability

  • Efficient items traceability
  • Real time reporting and indicators

TechniCAL Expertise

  • Engineering Departments
    • Electronics
    • Wiring
    • Mecanics
    • Onboard equipments
  • Manufacturing engineering
  • Test & Qualification
    • GAM EG-13, MIL-STD-461/462, MIL -STD-810, STANAG, DO-160