Hello,

This year, 2003, NSE will celebrate 20 years of activity.

We have, today, through NSE Services, built and developed an all-encompassing activity in the electronic and computer fields for our customers to whom we offer logistics, carrier management, repair, call centre/customer interface services
Our strategy is clear : to become a European services partner for the Manufacturers ODM / OEM, and Large-scale Distribution.

Our company's values based on the principles honesty, frankness, Hard work, humility, and rigor, has allowed us to develop solid and evolutionary partnership, with a promising future

This e-letter, which will be published 3 times a year, in April, September and December, will allow us to inform our customers and partners about the evolution of our company and our organisation.
The world is moving, our company too.

We are able, with our business proposal, to satisfy our client's customers, to keep you up to date through our computing network on the achievement of your goals (dead lines, quality), with an optimal budget.

This first edition presents our organisation chart, our expertise in LCD & Plasma display repair, our customs clearance department and our world wide coverage.

Please don't hesitate to contact us for any further information.

Please reading.

Kind regards

For several years, NSE has concentrated on adapting its offer to centralise solutions as much for customer service as for repair with logistics platforms all over Europe to offer each customer a local and dependable solution.

Although this solution has been adopted by the world of computing and computer related technology, the trend is starting up little by little in large scale electronics for new generations of products such as Plasma display, video projectors or TV screen.

NSE wants to go further with its business proposal by offering solution beyond the world wide warranty support:

As a continuation of its experience in the repair of CRT monitors, NSE decided, almost 3 years ago, to develop the necessary skills for the repair of the TFT notebooks and LCD displays and more recently TV screen.

Since the second half of 2002, NSE has been taking on an increasing workload for this type of service.

What can be repaired on an LCD ?

Beyond the simple replacement of the whole board, NSE can carry out the following repairs :

In order to do this NSE has brought together all the necessary conditions (special equipment as clean room) in partnership with the company display control and several research laboratories.

Most of the displays are guaranteed by the manufacturers for one year, whereas finished products (notebooks and screen) are guaranteed in Europe for at least two years and up to three years for screen.
What we offer customers is to "save" a large number of defective screens as economically as possible compared to replacing them, in as short a time as possible.

At the present time, NSE can guarantee you a performance of more than 60%, and we hope to increase this to more than 80%, thanks to our good relationships with the Panel Vendors.
The recent increase of our workload in Plasma screens, confirms that this need for repair is real, for which NSE is definitely prepared.

For further information, please feel free to contact a specialist :
Christophe Durand